Payment, Refund & Cancellation Policies

Payment Confirmation

Once the payment is successfully made, a confirmation notice will be sent to the client via email within 24 hours of receipt. Customers may also receive SMS notifications where available. Please ensure that the contact details provided at checkout are correct to avoid delays in receiving confirmation.

Refund Policy

We want our customers to be completely satisfied with their purchase. If you are not satisfied, please contact us to request a refund under the conditions stated below:

• Refunds will be issued only through the original mode of payment.
• Refunds will be processed within 10 to 45 days, depending on the issuing bank of the credit card.
• To initiate a refund request, customers must provide proof of payment and transaction details.

Important: In cases where products or services are labeled as Non-Refundable, this will be clearly communicated to customers before the purchase decision is finalized.

Cancellation Policy

Customers may cancel their order or requested services within 24 hours of purchase. Cancellations must be reported to our support team using the contact details provided on our website.

• If a cancellation is approved, refunds will be made back to the payment solution used initially by the customer.
• Please allow up to 45 days for the refund transfer to be completed, depending on the issuing bank.

Important: For services or products where No Cancellation or No Refund Policy applies, this will be clearly stated prior to the purchase to prevent misunderstandings or disputes.

If you have questions about these policies, please contact us through the information provided on our website.